Try boiling eggs in water, steam a fish, make soup basically cook anything that uses a bit of water. We had so much condensation that water, yes WATER accumulated above the extractor's grill area and motor. This can cause health and safety issue as there are electrical circuits in the extractor and you know water and electricity don't mix. The water dripped back down onto the stove. And electricity was beginning to leak from the device because of the contact between the condense water and electrical circuit. Situation made worse because the unit is made entirely of stainless steel and aluminium. If we don't get electrocuted, the likelihood of an electrical fire is real because of the water getting into the electrical circuit.
The company that made the extractor is UB Electric. http://www.ubelectrical.com/
Their customer service here in Hong Kong was none existent and very rude and would not acknowledge their product problem even after their maintenance engineer had come and seen the problem first hand a few times. They had the audacity to say "It is a problem with your environment" There is nothing wrong with our machine. Their supposed contact number in the US is not active and no answer.
I did some research and I think the problem is very similar to this case http://forums.techguy.org/do-yourself-not-computer-related/520868-over-stove-fan-leak.html
It seems like in our case there is also a factor in the space in clearance required between stove and the bottom of the extractor. If it is less than 34 inches the problem gets worst. The problem cannot be solved by the solution suggested above because here in Hong Kong most of us live in tall high rises and it is impossible to put such a flap onto the vent. Also since we have to live in crowded space, many of our kitchens may not have enough room for the level of clearance it requires and the retailers and suppliers ought to make it clear before they sell it to you. It works in other countries but the design is problematic when sold to an average un-wary customer like us here until we find out the hard way and their after sale services won't do anything about it and the retailer is also shirking its responsibility and not providing a refund or a commitment to fix the problem by what ever means. The annular insulation modification possibility is also not offered by them as a service and they ought to since their products probably require it to work properly here. Its like someone selling you a car and not telling you it has issues when going down a hill. And then leaving you on your own to work out how to fix its brakes.
Needless to say, avoid their products at all cost especially if you live in Hong Kong, it is a cow-boy company out there to scam money from un-wary customers. They produce products that are at a premium price and supposedly very powerful extractor wattage. But its all a fake to sell design fault products. The model we have probably has a design fault or at least should not be sold to consumers here in Hong Kong. It is the i200. I want to see whether they really have a presence in the US as seen on their website. Or are they quoting OEM partners who sometimes use the same motor on their extractors.
More details to come with pictures. You will be warned after you see it. Don't part your cash and be sold their products, you could get electrocuted and if you want a very wet cooking stove like us then its a very expensive way to achieve it at least ;-)
See the water condense dripping back into the grill area from the motor above.
More water coming down as we are cooking. umm its getting wet.
See how wet the stove has become.
Video capturing the leakage, the above electrical is getting wet from the condensation and with a detector, it returns a positive on electricity leakage. (Video quality not too good after compression. But the drip happens at around 0:02 from the side of the motor.)
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